![]() ![]() We've added a small disclaimer to the Compatible Software Option section which highlights some of the most commonly reported issues users online have encountered with Logitech's G HUB companion software. For more information, you can check out our full changelog here. This update adds a new Sensor Latency test and makes minor changes to several of our existing tests, resulting in test result changes in several sections. We've converted this review to Test Bench 1.3. We've added a link to the newly-reviewed ROCCAT Kone XP Air in the Style section of this review.Īdded a comparison to the recently reviewed Razer Basilisk V3 Pro. We've added a link to the newly-reviewed Logitech G502 X PLUS in the Wireless Versatility section of this review. For more details, you can see our full changelog here. We've moved several minor tests into different test groups, removed the Travel usage, and added a new Raw Performance usage. This update modifies our Hand Size Recommendation test, adding a more granular hand size recommendation chart. We've converted this review to Test Bench 1.4. We've updated this review to improve clarity and readability and ensure all text is accurate and up-to-date. We've also made minor changes to how we calculate the Office usage score. This update adds a new Main Button test group, which provides button actuation data and switch information. ![]() Disconnect the mouse from the computer.We've converted this review to Test Bench 1.5. Under Human Interface Device, look for Logitech Virtual G-Hub Mouse. Right-click on Windows or Start button and select Device Manager. Try the cleaning the buttons of the mouse with a can of compressed air. Try to assign another command to the button or swap the command in between buttons that are working and non-workingĪnother option is to try using the mouse while the Logitech software(LGS/G HUB) is not installed Using Logitech Gaming Software or G-Hub, select the mouse from the home screen then select Commands Tab Assign a different command to the button.If a firmware update is available, a Blue ""Update"" button would appear under the firmware version on the top right corner of the screen Launch the software, select the mouse from the home screen then go to Settings Bypass any type of USB adapter, hub or extenderĭownload and install Logitech G-Hub (Available here: \_us/software/lghub) ![]() Connect the device directly to the computer motherboard.To start our troubleshooting, please complete the following: We kindly request you to try the below-mentioned troubleshooting steps: Thank you for reaching out and we truly apologize for the delay in responding. This bug happens more often to the expensive wireless versions than it does to the cheap wired version since the switch voltage is bottomed out to save battery.ĭon't buy the cheap one and complain it's made using cheap parts.Īgain, this happens rampantly to logitechs most expensive mice, so.Īlso, much cheaper mice have lasted much longer than logitechs most expensive mice, for me, simply because they don't use omron switches (which are an abortion of engineering, as per the video I linked, and should get anyone who sourced them for logitech fired) Your statement is illogical and deflection. We're talking about mice that logitech charges ~100 dollars for, marketed as premium gaming products. There's plenty of more premium made products that don't have this issue. ![]() That is a vast minority of consumers and gamers. Sure, if you've taken an intro to EE course and know how to micro-solder and not fuck things up. It's not very hard to fix the issue yourself It's pushing voltages too low for spec that causes it. ![]()
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